Operations Management Diagnosis

Ulysses carries out in-depth assessments and reviews of hotels, resorts and leisure properties on behalf of the Owners, investors, financiers, management corporations and other stakeholders. Our reviews are an independent report on the performance of the property from operational, financial and competitive performance points of view. Owners often rely on the hotel management or management corporations for advice and Ulysses are well placed to give a second independent opinion on the state of affairs of hospitality properties. Our operations management diagnosis provide insights in regards to:

• Food Service Operations
• Financial Analysis
• S&M and Revenue Management
• Executive & HR
• Facilities Management & Engineering
• Spa, Wellness and Recreation
• Risk Management
• Safety, security and Loss Prevention
• Management Assessment & Organizational development
• Perception of the property in the market
• Property Management Systems (PMS) Point of Sales Systems (POS) and reservations systems
• Quality Control and TQM
• Asset management and capital expenditure planning